Check the Frequently Asked Questions from Adora Clean.
We provide recurring residential cleaning (weekly, fortnightly, or monthly), end-of-lease cleaning, window cleaning, NDIS cleaning and tailored commercial cleaning services.
Yes. Adora Clean is a fully registered and insured cleaning business with $10 million public liability insurance, ensuring peace of mind and professional accountability.
Yes, all of our cleaners are required to provide up-to-date police clearance certificates.
We service Melbourne’s western and inner-west suburbs, including Albion, Sunshine, Williamstown, Point Cook, Altona, Newport, Yarraville, Seddon, Footscray, Port Melbourne, South Melbourne, and surrounding areas. Please contact us if you’re unsure whether we service your suburb.
Yes. Our team arrives fully equipped with professional-grade tools, including commercial vacuum filtration systems and freshly cleaned, sanitised mops and cloths.
We accept All major cards via stripe (surcharges apply), eft, Pay ID and Cash
Payment terms are provided at the time of booking.
For regular house cleaning services, full payment is required at completion of the scheduled booking.
For one-off cleaning services, a 50% deposit is required to secure the booking. The remaining balance must be paid in full upon completion of the service.
Late payment fees may apply where applicable.
Our minimum service fee is $200
Our regular house cleaning service is a detailed, comprehensive clean covering your kitchen, bathrooms, bedrooms, living areas and floors. It includes dusting and wiping accessible surfaces, cleaning fixtures and appliance exteriors, removing visible marks where required, emptying bins, and vacuuming and mopping throughout.
Core areas are completed at every visit, while less urgent tasks—such as skirting boards, window sills and detailed dusting—may be rotated to help maintain a consistently clean home. Please see our full cleaning checklist above for room-by-room inclusions.
Yes! While Adora Clean specialises in detailed, comprehensive home cleaning rather than a limited general cleaning service, we understand that every home has different needs.
The time required to clean your home depends entirely on the space. Some of the biggest factors include accessibility, the number of items that need to be moved or cleaned around, and the level of build-up on surfaces, particularly in and around your cooktop.
Our standard cleaning inclusions remain the same, regardless of how frequently we visit. We prioritise your core cleaning areas during every visit, while less urgent tasks may be rotated. Some areas may require extra attention from time to time, and that's perfectly fine! Our aim is to maintain your entire home to a consistent standard.
Our minimum visit is $210, so our service may not be the most suitable option for smaller homes requiring only a basic clean.
Many of our clients start with fortnightly cleaning and eventually transition to a monthly reset once their home is consistently maintained.
Enquire today to discuss your home's cleaning requirements and arrange an in-person quote.
Currently all regular house cleaning is completed by one person- me
We use a carefully selected range of professional-grade, eco-friendly cleaning products, chosen to effectively clean your home while being mindful of your surfaces, family and pets.
Our cleaning products include:
We believe effective cleaning doesn't require harsh, highly corrosive chemicals. We do not carry bleach or similar highly corrosive cleaning agents as part of our standard cleaning range.
Instead, we focus on using effective, purpose-specific products that deliver a thorough clean while taking a more considered approach to the products brought into your home.
Yes in most cases. During your initial consultation, you can highlight priority areas, preferences, or specific requests. How ever this service aims to be a detailed/comprehensive clean rather then a generic cleaning service.
Behind every clean are the real costs of operating a safe, reliable and legally compliant business, including:
Software subscriptions, insurance, fuel, products, wages, superannuation and other operating expenses continue to increase—often every six to twelve months.
There is also a considerable amount of unpaid time behind each appointment. This includes travelling, preparing products and equipment, laundering cloths and mop heads, maintaining machinery, restocking supplies, responding to enquiries, preparing quotes, scheduling jobs and managing invoices.
Having one cleaner instead of a team does not remove these costs. Depending on the property, workload and availability, your service may be completed by one cleaner or a team. A team may complete the clean faster, but the total labour and cost of delivering the service remain similar.
Adora Clean’s pricing reflects the complete cost of providing a professional service—not simply the hours you see us working inside your home. It allows us to use quality products and properly maintained equipment, meet our tax and employment obligations, remain fully insured and pay people fairly.
We understand that every household has a different budget, and we may not be the right fit for everyone. Our aim is not to be the cheapest cleaning service. Our aim is to provide thoughtful, meticulous and reliable care, with clear communication and no corners cut.
No. We do not offer maid or household maintenance tasks such as bed-making or dishwashing. Our focus is on high-quality, professional cleaning.
No. Many of our clients provide access instructions and are not home during their scheduled cleaning service. We treat every home with the utmost respect, care, professionalism, and discretion.
If you work from home, we recommend letting us know in advance if you have important meetings or concerns about noise. In many cases, we can adjust our cleaning sequence and begin with your office or work area to minimise disruptions.
While you are welcome to remain at home during the service, having multiple people moving throughout the property can sometimes be counterproductive and may affect our team's efficiency and the overall quality of the clean. Providing clear access to the areas being serviced allows us to deliver the best possible results.
Recurring residential cleaning is available Monday to Friday, between 8:00am and 4:00pm.
We adore pets! For their own safety and to allow our team to work efficiently, we request that pets be secured, crated, or placed in a designated area while we clean your home.
Yes. Our end-of-lease cleans are designed to meet real estate standards, and we offer a bond back guarantee where applicable.
A comprehensive top-to-bottom clean covering kitchens, bathrooms, floors, fixtures, and spot wall cleaning. Optional add-ons such as carpet cleaning or exterior services are available upon request.
We clean offices, small businesses, studios, clinics, and gyms, providing customised cleaning solutions to suit your operational needs.
Yes. We offer flexible scheduling, including mornings, evenings, and weekends.
We use a biodegradable, pH-neutral, professional-grade floor cleaner that is safe for hardwood surfaces and environmentally responsible.
Yes. Eco-conscious cleaning is an important part of how we work at Adora Clean. We take a mindful approach to the products we use, choosing effective, environmentally considerate options wherever possible.
For suitable surfaces, we use pH-neutral enzyme cleaners for hardwood floors, natural stone and bathrooms. We also use plant-based, biodegradable detergents and cleaners for areas such as showers and glass.
Our goal is to provide a meticulous clean while being thoughtful about the products we bring into your home — creating a cleaner, healthier-feeling space for you, your family and your pets.
Yes. Our team follows detailed cleaning checklists and strict quality standards to ensure consistency and exceptional attention to detail.
We ask for reasonable notice if you need to cancel or reschedule. Specific terms are provided at the time of booking.
Clients choose Adora Clean for our reliability, meticulous attention to detail, transparent fixed-rate pricing, and personalised service. We don’t rush—we clean properly.
